Footwear

We encourage all children to bring a pair of slippers to wear indoors and a pair of wellies to wear outside, these will be kept at the nursery. Please ensure all items are clearly labelled.

Clothing

We strive to nurture children’s independence. Please be mindful of this when dressing them in the morning. Easy access and being able to quickly take clothes on and off are particularly important when potty training – please choose comfortable tracksuits over dungarees. 

Outside Wear

Please ensure children have outdoor clothes to match the weather conditions – there is no such thing as bad weather, only unsuitable clothing.

There is no need for parents to bring nappies or wipes – we provide them in all our nurseries. Please bring Sudocreme or any other nappy cream suitable for your child’s skin.

At Cybertots we are a close knit family and try to avoid using agency staff when our usual staff are absent for sickness or holiday.
When staff cover is required, we have staff from our other nurseries come and help. All Cybertots members of staff are DBS checked and inducted and trained to the same Cybertots ethos. This gives you the peace of mind that the care your child is receiving, remains in line with our policies and comes from someone within our family.

Fees are to be paid in advance by the 1st of each month. As an example: September’s fees will be due by the 1st of September. If you are paying by standing order or vouchers, please ensure that fees arrive in our bank by the 1st of the month. Fees received later than the 1st of the month will be subject to a £2.50 per day late payment fine.

As with most nurseries, the fees are calculated over the year by multiplying the weekly fee by 52 or 50 weeks (depending on the nursery) and dividing by 12 months. This is done in order that standing orders can be set up and also enables parents to budget their monthly outgoings more efficiently.

The sibling discount applies to children attending 2 days or more. The 10% discount will be applied to the lower fees. The discount may not be available where other discounts or promotions are given.

Our registration fee is £70 per child. The registration fee is non-refundable.

The monthly nursery fees are calculated with holiday days during Easter and Christmas already subtracted. Our fees are calculated over 50 weeks divided by 12 months.

The government recommends that nurseries close for staff training for a certain number of days per year. This enables your child to receive the best care possible, as better trained staff are better equipped to help your child develop essential skills. The nursery will give you at least one months’ notice of when a training day is scheduled to take place.

The deposit should be paid as soon as you have decided that you would like to enrol your child at Cybertots. It is credited against your last month with us. Your child’s place is not confirmed until the deposit is paid and as such may be given to someone else. Should you have difficulty with paying the deposit in one instalment, please contact the nursery manager to discuss alternative options.

Yes, we do accept payments by Tax Free Childcare.  You can save up to £2000 per year in tax using this method of paying your fees.  Please let the nursery manager know the reference for your child in order to allocate payments.

We accept most recognised vouchers although these are being phased out. Please email the nursery manager to find out if we are already registered with your nominated company as we may be able to provide you with a reference number.

We accept the Enjoy Benefits salary sacrifice scheme which may save you more in tax than the Tax Free Childcare scheme.  Please speak to the nursery manager if you employer has indicated they are able to offer this.

Whichever form of payment you use, please ensure that it reaches us by the 1st of the month to which it relates.